Shipping Policy
ORDER TIMING
ORDER TIMING
We’re a pre-order studio. Please place orders at least 24 hours in advance ( 48 hours for specific flower/colour requests). Once your order’s ready, we’ll email pick-up details or let you know when your delivery is on the move.
DELIVERY DAYS & WINDOWS
We currently deliver Mon, Tue + weekends, typically between 10am–5pm. We’ll do our best with timing notes, but exact times can’t be guaranteed.
DELIVERY FEE & AREAS
$15 flat fee within our Brisbane delivery area. If you’re outside the area, email hello@budsieflorals.com for a custom quote — we’ll do our best to help.
PICK-UP
Pick-up from our Brisbane studio is available by pre-arrangement. We’ll share the exact address and time once your order is confirmed.
IF NOBODY'S HOME
We may safe-drop your flowers in a shaded spot (or with a neighbour) and send a confirmation. If access is restricted (gated/apartment) or a re-delivery is required, additional fees may apply.
WEATHER & OTHER CURVEBALLS
Brisbane storms and other unexpected issues can shift delivery windows. If anything changes, we’ll keep you posted.
QUESTIONS?
We’re here to help: hello@budsieflorals.com
PICKUP
Collecting your blooms? Easy. We’ll email you as soon as your bunch is ready with our Brisbane studio address and pickup info.
DELIVERY ZONES
We deliver across Brisbane for a $15 flat fee.
Outside this? Email hello@budsieflorals.com for a custom delivery quote - we’ll do our best.
INNER CITY: CBD, Newstead, Fortitude Valley, Teneriffe, New Farm, Spring Hill, South Brisbane, West End.
NORTH: Ascot, Clayfield, Nundah, Chermside, Stafford, Kedron, Everton Park, Windsor.
SOUTH: Woolloongabba, Greenslopes, Coorparoo, Carina, Mount Gravatt, Holland Park, Sunnybank.
EAST: Hawthorne, Bulimba, Cannon Hill, Morningside, Carindale.
WEST: Toowong, Indooroopilly, St Lucia, Taringa.
HOW WE DELIVER
We’ll deliver your blooms to the address provided within the estimated window.
If no one’s home, we may leave your flowers in a safe spot or with a neighbour, or arrange redelivery (additional fees will apply).
WEATHER & OTHER CURVEBALLS
Brisbane storms or unexpected hiccups can delay things. If this happens, we’ll keep you in the loop.
REFUNDS & FIX-UPS
Flowers are perishable, so all sales are final.
If there’s an issue with your order, email us at hello@budsieflorals.com straight away - we’ll always do what we can to make it right. For more info, see our refund & return policy.
QUESTIONS?
We’re here to help and love to chat: hello@budsieflorals.com